silkebydiana

Sometimes the tracking information will show that the package has been delivered when in fact it has not been because the mailman scanned it too early and the package is still inside the truck. Allow up to 3 business days for the carrier to complete his delivery, even if it shows delivered on their website. If after that time, you have not received it, please contact us

We process orders within 24 hr after they've been placed on weekdays. Sleek'e team doesn't work weekends (good rest is important!) so orders placed after 12 PM on Friday will be processed Monday.While most orders ship on-time, your order could experience shipping and/or fulfillment delays due to various reasons beyond our control. All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.Estimates below are only applicable to the contiguous US and do not include international shipping, PO boxes or military bases unless otherwise stated.

We send with USPS and FedEx depending on the items you ordered and the area you live in.

We have 2 flat shipping rates. $5.95 for items under 1 lb, $9 for items over 1 lb. Free Shipping on orders over $99. 

International shipping is $35 flat fee.